Privacy Policy

O&M Total Renovation (omtr.be) is a company that specializes in all aspects of construction and design. This privacy policy tells you how we handle your personal data when you interact with our website. By using our website or Make Appointment form and contact form, you consent to our privacy policy. If you do not consent, please do not use Make Appointment form and contact form.

What personal data do we collect?

We collect the following types of personal data from you:

• Full name
• Phone number
• Email address
• Full address location
• Photos of the place that you want to make a service for

We collect this data when you use any of the following forms on our website: make appointment by email, make appointment by WhatsApp, or contact us.

How do we use your personal data?

We use your personal data for the following purposes:

• To make an appointment to provide you with our services
• To contact you if you have any questions or inquiries
• To improve our website and services
• To comply with our legal obligations

We do not use your personal data for any other purposes without your consent.

How do we store and secure your personal data?

We store your personal data in WordPress forms plugin and on a private platform for WhatsApp. We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. We only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, or as required by law. If we have provided you with our services and everything is done, we will delete your personal data.

How do we use WordPress plugins on our website ?

We use some WordPress plugins on our website to enhance its functionality and appearance. These plugins may perform various tasks, such as:

• Disabling comments, changing and deleting spam.
• Optimizing our website for search engines
• Using a theme for our website design
• Creating a cookie banner based on GDPR and CCPA
• Building and editing our website pages
• Creating forms for making appointments and contacting us
• Managing our website
• Increasing our website speed performance
• Making our website multilingual
• Checking our website for security

These plugins may collect, use, or share some of your personal data when you visit our website. For example, some plugins may collect your name, phone number, email, location, and photos when you fill out a form on our website. Some plugins may collect your cookie preferences when you visit our website. Some plugins may use cookies and analytics to improve our website functionality and performance. Some plugins may use your IP address to monitor and protect our website.

We do not control how these plugins handle your personal data. We only use plugins that are reputable and comply with the applicable laws and regulations. If you have any questions or concerns about how these plugins use your personal data, please contact us at the email address or provided below. We can also provide you with the links to the privacy policies of these plugins if you need them.

How do we share your personal data with third parties?

We do not share your personal data with any third parties, except as required by law or with your consent. We may disclose your personal data to authorities, courts, or regulators if we are legally obliged to do so, or if we need to protect our rights, property, or safety, or those of our customers or employees.

How do we respect your rights and choices regarding your personal data?

You have the right to access, correct, delete, or object to the processing of your personal data, subject to applicable laws and regulations. You can exercise these rights by contacting us at the email address provided below.

How do we notify you of any changes to our privacy policy?

We may update our privacy policy from time to time to reflect changes in our practices, laws, or regulations. We will notify you of any material changes by posting a notice on our website. The date of the last update will be indicated at the top of this page. Your continued use of our website or services after the update will constitute your acceptance of the revised privacy policy.

How can you contact us if you have any questions or concerns about our privacy policy?

If you have any questions or concerns about our privacy policy, please contact us at:

• Email: info@omtr.be

We will respond to your request as soon as possible. Thank you for choosing O&M Total Renovation.